FAQ:

Return Policy

Jewelry

We take pride in the jewelry designed by Jaclyn Beattie Personal Styling and each piece is made by hand.  There are no returns or exchanges, but please contact us at hello@jaclynbeattie.com if there are any issues with your order.

Our jewelry is not intended for use with children.

Fashion Face Masks & Coverings

Our masks are for adults and children alike. They should not be placed on anyone who has trouble breathing, or is unconscious, incapacitated or otherwise unable to remove the mask without assistance.  

Our masks are not medical-grade, not FDA approved and not intended for use in a medical setting.  This product makes no claims of antimicrobial protection, antiviral protection, particulate filtration, or infection prevention or reduction.  Masks are not eligible for returns or exchanges.

For CDC guidance on masks please visit:

https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/diy-cloth-face-coverings.html

Custom Clothing

Each piece of custom clothing is designed for each individual client therefore there are no returns. If you are unsatisfied with your purchase please reach out to Jaclyn directly via email or phone and she will provide a solution per each individual client. We take pride in the work we do and no matter what, will do our best to make it right.

Disputes

Any dispute relating in any way to your use of the Website or to products you purchase through the Website shall be submitted to arbitration in Chicago, Illinois, except that, to the extent you have in any manner violated or threatened to violate Jaclyn Beattie Personal Styling intellectual property rights, Jaclyn Beattie Personal Styling may seek injunctive or other appropriate relief in any state or federal court in the State of Illinois, and you consent to exclusive jurisdiction and venue in such courts.  Arbitration under this agreement shall be conducted under the rules of the American Arbitration Association.  The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction.